Privacy Policy

When you submit a quote request, mixing + mastering inquiry, or contact form, we collect the information you provide, such as your name, email address, phone number, event or project details, and any files you upload. We also collect basic technical information your browser sends automatically, including your IP address, browser type, and device information.

We use your information to respond to inquiries, prepare quotes, plan and deliver production services, communicate about projects, and improve our website and services. We do not sell your personal information to third parties.

Your information is stored securely through our backend infrastructure. We use industry-standard measures to protect data from unauthorized access, alteration, or destruction. Access to project and contact data is limited to authorized decibelhouse personnel.

We may use cookies and similar technologies to understand how visitors use the site, improve performance, and remember basic preferences. You can disable cookies in your browser settings, though some site features may be affected.

We rely on trusted service providers for hosting, database management, email delivery, and analytics. These providers only process data on our behalf and are contractually bound to protect it.

You may request access to, correction of, or deletion of your personal information at any time by emailing hello@decibelhouse.com. We will respond to reasonable requests within the time required by applicable law.

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site after changes means you accept the revised policy.